Refund Policy

Last Updated: March 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which znojmovice.space will process refunds for purchases made through znojmovice.space. This policy is designed to ensure transparency and fairness while providing maximum legal protection to znojmovice.space in accordance with applicable laws in the Czech Republic.

Scope and Applicability

This policy applies to all transactions conducted on znojmovice.space. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from znojmovice.space.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Consumer: An individual who purchases goods or services for personal use and not for resale.
  • Business: An entity that purchases goods or services for commercial purposes.

Main Policy Content

1. Eligibility for Refunds

Refunds may be requested under the following circumstances:

  • The product is defective or not as described.
  • The product was not delivered within the specified timeframe.
  • The service was not provided as agreed upon.

To be eligible for a refund, you must contact us within 14 days of receiving the product or service. Refund requests submitted after this period will not be considered.

2. Refund Process

To initiate a refund, please follow these steps:

  1. Contact our customer service at [email protected] or call +4206046605625.
  2. Provide your order number and a detailed explanation of the reason for the refund request.
  3. Return the product, if applicable, to the address provided by our customer service.

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider.

3. Non-Refundable Items

The following items are non-refundable:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

User Rights and Obligations

As a user of znojmovice.space, you have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the status of your refund request.

You are obligated to:

  • Provide accurate information when submitting a refund request.
  • Return products in their original condition, if applicable.

Limitations and Disclaimers

znojmovice.space reserves the right to refuse a refund if:

  • The refund request does not comply with the terms outlined in this policy.
  • The product has been used or damaged by the user.

In no event shall znojmovice.space be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products or services purchased from znojmovice.space.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your personal information and ensuring its confidentiality.

Changes to Policy

znojmovice.space reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on znojmovice.space. Your continued use of the site following any changes constitutes your acceptance of the new terms.

Contact Information

If you have any questions about this Refund Policy, please contact us:

  • Company: znojmovice.space
  • Phone: +4206046605625
  • Email: [email protected]
  • Address: Florentinum, Na Florenci 2116/15, Floor 4, Office 23, 11000 Prague, Czech Republic

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in the Czech Republic.